The location of the hotel was superb, you have the station and underground just a 5 minute walk away, dozens of shops and maybe a hundred restaurants within a few minutes walk of the hotel. (Don't miss the shopping area, turn right out of the entrance and first right down the side street) The staff were truly exceptional, they made a supreme effort despite me struggling with even basic Japanese and were courteous and attentive. The room had an incredible array of amenities, featuring pretty much everything you would ever need, plus the facilities in the hotel itself were excellent and took care of all my needs.
Robert
mei 2024
Staff were very helpful with special requests like ironing boards and weighing scales. Lots of free toiletries available at the reception area. Nearest parking is available at Asta Plaza East for ¥800/24 hrs. Rubber duckie in the bathtub was a nice touch. Free drinks all day at the drink machine in the restaurant with all kinds of hot and cold drinks. You won't need a vending machine in this hotel unless you want a beer. 5 min walk to the nearest subway station. McDonald's just next door but it's not 24hrs.
Jl117
december 2023
Very comfortable, clean room perfect for one traveler. With more than one it would be a little tight. There was plenty of room to open my suitcase at the end of my bed, which was a nice change from some Japanese hotels. The location was very close to the station, which was very convenient. The McDonalds next door can also be convenient for breakfast or late night food. The staff was very friendly and helpful.
Catherine
november 2023
Close to lots of eateries and ATM machines as well as the train station. A quieter part of Kobe. Very obliging staff. A good breakfast with a good variety of Japanese and western food. Coffee and drinks machine accessible 24/7. Free Sake in the evening!
James
oktober 2024
Very satisfied with staying comfortably in a spacious and clean room. we could enjoy the Japanese restaurant Yoshinoya, which is a 3-minute walk from this hotel. we experienced the Lokal train from Shinnagada Station to Himeji Station and explored Himeji Temple. As we traveled back and forth by the Lokal train, the local scenery spread out in front of our eyes like a painting.
Sungyong
januari 2025
24 hour front desk. Macdonald fast food is right next to hotel if really want quick food. Room is clean. I absolutely love that they have a one time use plastic bag wrapped on the TV remote control. Feel so hygiene. I think it is very dirty that everyone touched the remote and it is not something the cleaner would clean it frequently. So lovely to have the remote wrapped. Nice.
Joanne
november 2023
Staff was very nice and ready to talk to me in English. When asked, they recommended places to eat dinner in the neighbourhood. Even a (handmade) map with restaurants was provided (only in Japanese).
Carla
mei 2024
Price was good value. Location, although a bit far from the central, was still convenient as there were restaurants and essential shopping in the vicinity. Getting into Central Kobe was not a problem at all, just 3-4 JR stops ride away. Free flow of hot and cold beverages throughout the day was definitely a plus.
Tan
februari 2024
The location is convenient outside of downtown Kobe and very close to the station. The room size is large for Japan. They give away various amenities at the reception.
Paula
mei 2024
Staff was extremely friendly and helpful. Good location.
Petri
december 2024